Returns & Exchanges

At Bongusta, we want you to love your home decor, but if you're not completely satisfied, we offer a 30-day return policy for all unused items in their original packaging. Our process is designed to be seamless so you can find the perfect piece for your space without any stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original Bongusta packaging, ensuring all tags are attached and the products are securely protected.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.